Alberta Security Guard License Practice Exam

What can trigger a complaint against a security professional?

1. Misconduct during training

2. Alleged incident actions

3. Personal disagreements with coworkers

4. Non-compliance with dress code

The correct answer is: Alleged incident actions

A complaint against a security professional can be triggered by alleged incident actions, as these actions directly relate to the professional's performance and behavior in the line of duty. Security professionals are expected to adhere to certain standards of conduct, both legally and ethically, while carrying out their responsibilities. When an individual reports that a security professional behaved inappropriately or failed to act according to protocol during a specific incident, this can lead to a formal complaint. In contrast, the other options may not necessarily constitute grounds for a formal complaint. Misconduct during training, while concerning, might not impact the professional’s performance once they are certified and active in the field. Personal disagreements with coworkers typically fall under workplace dynamics rather than professional conduct in security roles. Finally, non-compliance with dress code can be a matter for internal policies but does not carry the same weight in terms of impacting public safety or trust as alleged incident actions do. Thus, these other factors may influence workplace culture but are less likely to trigger a formal complaint about a security professional's actions in their capacity as a protector or enforcer of safety and security.